Craftsmanship

Our vertical integration model helps us uphold our standards of craftsmanship, safe and healthy working environments, community economic development and supply chain traceability.

We cut and polish diamonds at our own workshops in Botswana, Mauritius, Cambodia, Vietnam and Belgium. We also manufacture approximately 60% of our jewelry at our state-of-the-art facilities in New York, Kentucky and Rhode Island, and polish and assemble jewelry in the Dominican Republic. Because we operate our own facilities to our high standards, we are able to help ensure safe, healthy and welcoming work environments. We hire and train skilled craftspeople and pay a living wage to employees at our manufacturing facilities in developing countries to support local people and communities. 

In 2002, we established Laurelton Diamonds, a wholly owned subsidiary, to procure rough diamonds and source, cut, polish and supply finished stones. Today, we source 100%* of our rough diamonds directly from known, responsibly managed mines or from responsible suppliers with a limited number of known mines. Through our new Tiffany & Co. Diamond Source Initiative, we are sharing the provenance (the region or countries of origin) of all newly sourced, individually registered diamonds. When it comes to traceability of precious metals, we are able to trace 99%* of our raw gold, platinum and silver directly to a mine or recycler.

Our vertical integration model gives us a strong chain-of-custody over raw materials, direct oversight of our manufacturing and a platform to help improve global standards and conditions, serving as a model for others in incorporating environmental and social integrity in sourcing, processing and crafting our jewelry.

_{*See the Report of Independent Accountants}

We are committed to excellence as a company and hold our suppliers to the same high standards to which we hold our own business. The Tiffany & Co. Supplier Code of Conduct (Code of Conduct) and Social Accountability Program (SAP) have helped us uphold our basic expectations with our direct and indirect goods and packaging suppliers. Our Code of Conduct articulates our expectations related to human rights, fair and safe labor practices, environmental protection and ethical business conduct. Our Code of Conduct also asks suppliers to align with the United Nations Guiding Principles on Business and Human Rights and to work consciously to operate within that framework.

Through our Social Accountability Program, we work with a key subset of suppliers to review and help them improve their human rights, labor and environmental performance. The program includes suppliers that provide us with our finished goods, components, leather goods, polished diamonds, colored gemstones and packaging materials, as well as service providers that repair and perform new sale alterations on Tiffany & Co. merchandise. We regularly audit a targeted subset of these suppliers to review their performance, particularly focusing on a variety of areas including labor rights and health and safety and compliance with applicable laws, among others. We then engage with these suppliers to help them establish management systems in these areas, which then facilitates continuous improvement.

As our business and supply chains continue to evolve, we are working to ensure that our supplier compliance efforts keep pace. We are conducting assessments of our Social Accountability Program. Through these assessments and evaluations, we have identified opportunities to deepen our dialogue with suppliers, increase our transparency about our key suppliers and take steps to further embed our responsible sourcing practices into our daily operations and those of our suppliers.